zxx1 Terms and Conditions

1.1 Nature of Agreement

These Terms and Conditions ("Terms") form a legally binding agreement between zxx1 ("Platform", "we", "us") and the user ("you", "your"). These Terms apply to all services, games, bonuses and promotional offers on the platform.

1.2 Applicable Law

These Terms are drawn up in accordance with international online gaming regulations and data protection laws. Any disputes will be resolved through arbitration.

1.3 Language and Interpretation

The Bengali version of these Terms is provided for the convenience of users in Bangladesh. In case of any interpretive conflict, the English original shall prevail. The term "user" refers to any person who has created or is attempting to create an account on the platform.

2.1 Age Requirement

zxx1 services are available only to those aged 21 and above. By creating an account on the platform, you confirm that you are at least 21 years old. We may request documents to verify your age at any time.

2.2 One Account Only

Each person may create only one account. If multiple accounts are found belonging to the same person, those accounts will be permanently closed and all funds may be forfeited.

2.3 Providing Accurate Information

It is mandatory to provide complete, truthful and accurate information at the time of registration. Providing false or misleading information will result in immediate account closure. If any of your provided information changes, please notify our support team promptly.

2.4 Verification Process (KYC)

To ensure security, we may verify the following documents:

• National ID Card (NID) or copy of passport
• Proof of current address (utility bill or bank statement)
• Proof of ownership of payment method
• Selfie photo (if required)

3.1 Password Security

It is your responsibility to keep your account password completely confidential. Do not share your password with anyone. You are fully responsible for any activity carried out through your account. If you suspect unauthorized access, notify our support team immediately.

3.2 Account Transfer Prohibited

Your zxx1 account is strictly personal. Selling, transferring or allowing a third party to use your account is strictly prohibited and constitutes a serious breach of the Terms.

3.3 Inactive Accounts

A monthly maintenance fee may be applied to accounts that have been inactive for 12 months or more. If the account balance reaches zero, the account will be closed. Contact the support team to reactivate your account.

4.1 Deposit Policy

Funds can be deposited on zxx1 via bKash, Nagad and Rocket. The minimum deposit amount for each method is ৳500. Deposited funds are generally credited to your account instantly. In case of any delay, contact the support team with a screenshot of your payment.

4.2 Withdrawal Policy

KYC verification must be completed before a withdrawal request is processed. Withdrawals can only be made to the same payment method used to deposit funds. After approval, funds will be sent to your mobile banking account within 15 minutes to 2 hours.

4.3 Currency and Fees

All transactions are processed in Bangladeshi Taka (৳). Currently, zxx1 does not charge any additional fees on deposits or withdrawals, however your mobile banking provider may apply their own transaction fees.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. A minimum deposit of ৳500 is required to receive this bonus. A 20x wagering requirement applies to the bonus, meaning you must wager 20 times the bonus amount before withdrawing.

5.2 Wagering Requirements

The wagering requirement must be met within 30 days of the bonus being activated. If not met within the specified time, any unfulfilled bonus will be forfeited. Different games may have different wagering contribution percentages.

5.3 VIP Cashback Program

zxx1's VIP program has 4 tiers, each offering weekly cashback benefits:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback
• Platinum: Up to 1.0% weekly cashback

Regularly active players have the opportunity to advance to higher VIP tiers over time.

5.4 Bonus Abuse Prohibited

Claiming bonuses through multiple accounts, claiming bonuses on behalf of multiple family members, or using the bonus system in a fraudulent manner is strictly prohibited. If such activity is detected, the bonus and any associated winnings will be forfeited.

6.1 Fair Play

All games on zxx1 are operated by a neutral Random Number Generator (RNG). We regularly have our games tested by independent third parties. Fair play and transparency are our core principles.

6.2 Technical Issues

If a game is interrupted due to a technical error, zxx1 reserves the right to void that round and the staked amount will be refunded. We will contact users in the event of such an occurrence.

6.3 Sports Betting

Specific sports betting rules apply to betting on cricket, football and other sports. If a match is cancelled or postponed, the stake will be refunded. For live betting, bets must be confirmed before the event ends.

6.4 Payment of Winnings

After winning a game, funds will be credited directly to your zxx1 account balance. For large winnings, payment will be made after verification is complete. zxx1 reserves the right to pay the correct amount if an incorrect amount is displayed due to a technical error.

7.1 Fraud and Manipulation

• Playing using any software, bots or automated tools
• Attempting to influence game outcomes
• Colluding with other players to manipulate games
• Exploiting system vulnerabilities or bugs

7.2 Anti-Money Laundering Policy

zxx1 strictly adheres to Anti-Money Laundering (AML) policies. If the platform is used for the purpose of laundering illegal funds, the relevant authorities will be notified. Suspicious transactions will be investigated immediately.

7.3 Third-Party Services

• Using unauthorized third-party software or applications
• Managing accounts on behalf of other users
• Using platform content commercially without permission

8.1 Self-Regulation Tools

zxx1 provides the following tools:

• Deposit Limits: Set a maximum daily, weekly or monthly deposit limit
• Session Limits: Restrict the duration of continuous gaming sessions
• Self-Exclusion: Temporarily close your account for a set period
• Permanent Exclusion: Permanently exclude yourself from the platform

8.2 Protection of Minors

No one under the age of 21 may create an account or play games on zxx1 under any circumstances. Parents are advised to use parental control software to prevent underage members of their household from accessing online gaming sites.

8.3 Support and Advice

If you notice signs of a gaming problem, speak with our 24/7 live chat support team. We will help you find the right professional support. For more information, visit our Responsible Gaming page.

9.1 Data Collection and Use

Your personal information is used only for service improvement, verification and compliance with legal obligations. We never sell your personal information to third parties. For the full privacy policy, please read our Privacy Policy page.

9.2 SSL Encryption

All your financial and personal information is protected by SSL encryption. We follow industry-standard cybersecurity protocols.

9.3 Cookie Policy

Our website uses cookies to improve the user experience. Cookies can be controlled in your browser settings, though some features may then be limited.

10.1 Service Availability

zxx1 strives to provide uninterrupted service at all times, however service may be temporarily unavailable due to technical maintenance, internet issues or unforeseen circumstances. We are not liable for any loss arising from this.

10.2 Third-Party Content

Our platform uses software from third-party game providers. We accept limited liability for issues caused by defects in their software and work to resolve them promptly.

10.3 User Losses

zxx1 is not obligated to compensate for money lost through gaming. There are financial risks in online gaming — please stay aware of those risks and play within your means.

11.1 Our Rights

zxx1 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Serious violation of terms and conditions
• Detection of fraudulent activity
• Providing false identity
• Direction from legal or regulatory authorities

11.2 Voluntary Account Closure

You may close your account at any time by contacting our support team. Any remaining balance must be withdrawn before the account is closed. Funds will be returned subject to fulfillment of all outstanding conditions.

11.3 Right of Appeal

To appeal an account closure decision, email [email protected]. We will review your request within 5 business days. The decision on appeal will be considered final.

12.1 Right to Make Changes

zxx1 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will notify you by email.

12.2 Effective Date of Changes

Revised terms and conditions will take effect 7 days after they are published. Continued use of the platform after a change is made will be considered acceptance of the new terms. Visit this page regularly for updates.

12.3 Your Rights

If you do not wish to accept any change to the terms and conditions, you have the right to close your account. If you have any questions about a change, contact our 24/7 support team via live chat or email.